When Your Hands Can't Create: A Crafter's Injury and What It Means for You

When Your Hands Can't Create: A Crafter's Injury and What It Means for You

 

Dear Valued Customers,

I'm writing to you today with a heavy heart and a bandaged hand. On December 14th, I experienced a serious injury to my dominant hand while working in my studio. What should have been a routine day of creating your favorite fragrances and body care products took an unexpected turn when a crafting tool malfunctioned, resulting in a deep laceration and nerve damage to my right middle finger.

What This Means for You

As a solo entrepreneur who personally handcrafts, packages, and ships every order from CoralSpaStore.com, this injury significantly impacts my ability to fulfill orders at my usual pace. I'm currently unable to perform many of the detailed tasks that go into preparing your products with the care and attention they deserve.

Current Status

  • I'm under medical care and have been referred to a hand surgeon for specialized treatment
  • Order fulfillment will be delayed as I work with limited hand function
  • I'm taking every precaution to ensure your products maintain their quality standards
  • New orders are being accepted but will experience longer processing times

My Commitment to You

For 16 years, Coral Spa Secrets™ has been built on a foundation of quality, care, and personal attention to every single order. That commitment hasn't changed, even if my timeline has. Every order will still receive the same meticulous care—it will just take me a bit longer to get there.

While I recover, I invite you to explore some of our most beloved products that bring spa luxury to your daily routine:

Luxurious Body Care Essentials:

What You Can Expect

  • Honest communication about processing times
  • The same quality products you've come to trust
  • Careful packaging, even if it takes longer
  • Updates as my recovery progresses

A Personal Note

This experience has reminded me why I do what I do. Your patience, understanding, and continued support mean everything to me. Every order I fulfill is more than just a transaction—it's a connection, a trust you've placed in me to bring a little luxury into your life.

I'm working diligently to recover and return to full capacity. In the meantime, I'm doing everything I can to keep operations moving, even if at a slower pace.

Thank you for your understanding, your patience, and for being part of the Coral Spa Secrets™ family. Your support during this challenging time means more than words can express.

With gratitude and determination,
Stephanie A C Sylvester
Founder, Coral Spa Secrets™
CoralSpaStore.com

P.S. If you have questions about your order or need to reach me, please don't hesitate to contact me. I'm reading all messages, even if my responses may be slower than usual.

 

 

 

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